1. Information We Collect​

When you contact We Rent Them Property Management — whether by phone, website inquiry, AI voice agent, or in person — we may collect the following information:

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• Your name and contact information (phone number, email address, mailing address).

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• The mobile phone number you voluntarily provide when requesting an SMS link via our AI voice agent or staff.

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• Rental preferences, tenancy history, lease application information, and payment information.

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• Technical data such as IP address, browser type, and pages visited on our website.

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• Call recordings, with appropriate notice, for quality assurance and training purposes.

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2. How We Use Your Information

We Rent Them Property Management uses the information we collect solely for the following purposes:

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• To fulfill your request for property information, rental application links, tenant portal access, or payment links.

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• To process rental applications, lease agreements, and manage your tenant account.

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• To send transactional SMS messages that you explicitly request.

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• To respond to inquiries and provide customer support.

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• To coordinate maintenance, communicate lease-related matters, and manage tenant relationships.

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• To improve our services, website, and AI voice agent experience.

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• To comply with applicable laws and regulations.

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We do not use your information for unsolicited marketing communications. SMS messages are sent only when you expressly request them.

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3. SMS Messaging & Opt-In

We Rent Them Property Management sends SMS text messages only when a customer explicitly requests one. By providing your mobile phone number and asking our AI voice agent or staff to text you a link, or by submitting your number through our SMS opt-in page, you are providing express consent to receive transactional messages.

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• Opt-in: You opt in by verbally providing your mobile number to our AI voice agent or staff and requesting a property link, application link, or tenant portal link, or by submitting your number through our SMS opt-in page.

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• Message content: SMS messages will contain links to available properties, rental applications, tenant portal access, payment reminders, or maintenance updates that you have requested.

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• Frequency: Message frequency varies based on your requests and account activity.

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• Opt-out: Reply STOP at any time to unsubscribe from further messages.

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• Help: Reply HELP for assistance or contact us directly.

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• Rates: Message and data rates may apply depending on your carrier plan.

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• Delivery: Carriers are not liable for delayed or undelivered messages.

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We do not share your mobile phone number or SMS opt-in data with third parties for marketing purposes. SMS opt-in consent is not transferred or shared with affiliates or third parties.

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4. Information Sharing

We Rent Them Property Management does not sell, rent, or trade your personal information to third parties. We may share information in limited circumstances:

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• Service providers: We work with trusted technology partners (including telephony, SMS, AI voice agent, and property management software platforms) solely to deliver the services you request.

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• Property owners: As a property management company, we share tenant and applicant information with the property owners we represent as necessary to manage the rental relationship.

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• Legal compliance: We may disclose information as required by law, court order, or governmental authority.

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• Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.

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5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us using the information in the Contact section below. We will respond to your request within a reasonable timeframe.

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7. Cookies & Website Analytics

Our websites may use cookies and similar technologies to analyze traffic and improve your experience. You can disable cookies in your browser settings, though some features may not function properly if you do.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of our services after any changes constitutes acceptance of the updated policy.

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Contact Us

For questions about these Terms, privacy requests, or opt-out assistance:

 

We Rent Them Property Management

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Address: 450 East 2200 South Salt Lake City, Utah

 

Phone: 801-810-9437

 

Email: Help@WeRentThem.com

 

Websites: WeRentThemPropertyManagement.com WeRentThem.com

 

To opt out of SMS messages, reply STOP to any message you receive from us. To get help, reply HELP.